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Giving Feedback on Touchy Topics

Giving Feedback on Touchy Topics | Business Brainpower with the Human Touch | Scoop.it

Giving actionable EP feedback marks you as a great leader. From our interviews, consensus emerged on what constitutes truly constructive criticism:


Strike while the iron is hot. Deliver the feedback when your employee is most receptive to receiving it: either right before he might blunder or right after he did. For example, upon returning from a conference, Tara, a new addition to Anand's team, got this direction on how to better represent the company in the future: "Look, this job requires a lot of networking. I see, when I take you to events, that you're not mingling except with people on your team. I want you to come back from these gatherings with a stack of business cards. I want you to forge at leave five new relationships and follow up on each of them, because as a member of this team, it's important that potential clients know you personally."

Vicki Kossoff @ The Learning Factor's insight:

Giving feedback on touchy topics is a vitally important element in developing and retaining talent within an organization

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Is Your iPhone Turning You Into a Wimp?

Is Your iPhone Turning You Into a Wimp? | Business Brainpower with the Human Touch | Scoop.it

What kind of a device are you using to read this article? And what does your body posture look like? Are you hunching over a smartphone screen, arms tightly at your side? Are you slouching over an iPad or laptop? Or are you stretched out comfortably in an office chair, scanning a large desktop monitor?


The answer may determine whether you'll play the wimp or the hero in your next office meeting.


The body posture inherent in operating everyday gadgets affects not only your back, but your demeanor, reports a new experimental study entitled "iPosture: The Size of Electronic Consumer Devices Affects Our Behavior." It turns out that working on a relatively large machine (like a desktop computer) causes users to act more assertively than working on a small one (like an iPad).

Vicki Kossoff @ The Learning Factor's insight:

The body posture inherent in operating everyday gadgets affects not only your back, but your behavior.

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5 Gut Instincts You Don’t Want to Ignore

5 Gut Instincts You Don’t Want to Ignore | Business Brainpower with the Human Touch | Scoop.it

Instincts are not some weird mystical power that are only found in the animal kingdom.


Gut instincts are degind as: an innate, typically fixed pattern of behaviour in animals in response to certain stimuli.


We are born with instincts to help us survive.  As much as we may pretend we are not, we are very much animals; why do we try to deny this?


That is not to say that we aren’t incredibly smart or that we aren’t capable of complex thinking. But even though we are very intelligent, our minds are also very clever and like to try to trick us.


Instinctually we know when to run from predators; when we are babies, we know how to feed from our mothers and we know when something just feels ‘off’. The problem is when our sixth sense shouts a warning, we stall and we think.

Vicki Kossoff @ The Learning Factor's insight:

Let's try to find our way back to our basic instincts; here are just a few punches in the gut we shouldn't ignore.

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Ivon Prefontaine's curator insight, November 13, 2013 3:16 PM

Good leadership is about being present and have a great sense of intuition to work with what is known and unknown.

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How to Cope When Boss Is a Screamer

How to Cope When Boss Is a Screamer | Business Brainpower with the Human Touch | Scoop.it
Shouting is less tolerated in the workplace these days. But our new ways of fighting, such as sharp emails, aren't always healthy.


Indeed, the yelling boss appears to be quietly disappearing from the workplace. The new consensus among managers is that yelling alarms people, drives them away rather than inspiring them, and hurts the quality of their work. Some bosses also fear triggering a harassment lawsuit or winding up as the star of a co-worker's cellphone videotape gone viral.


While underlings may work hard for difficult bosses, hoping for a shred of praise, few employees do their best work amid yelling. Verbal aggression tends to impair victims' working memory, reducing their ability to understand instructions and perform such basic tasks as operating a computer, according to several studies of cellphone-company employees and engineering students published earlier this year in the Journal of Applied Psychology. Workers who fielded complaints from hostile, aggressive customers were less likely even to remember what the complaint was about, compared with workers who dealt with calm customers.

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