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10 Trigger Words to Ban From Your Emails

10 Trigger Words to Ban From Your Emails | Business Brainpower with the Human Touch | Scoop.it

Many of these messages contain trigger words they alert me to marketing language or truth-stretching. Sometimes, trigger words tell me the person is not being sincere (for example, when they say "sincerely"). As such, I try to root out this kind of language from my own email communications. Here are 10 words I aim to avoid:

1. Unfortunately

Here's my favourite trigger word. When an incoming message has the word "unfortunately" followed by a comma, I know the person sending it is not being that sincere. It's a dismissive word--the sender is saying they have the power and, unfortunately, you don't.



Vicki Kossoff @ The Learning Factor's insight:

Not only are these words a sign of weak communication, they're also likely to turn off your recipients.

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Guy Harris's curator insight, February 7, 4:48 AM

I like these insights into the unintended meanings and messages attached to words that  many of us (including me) frequently use without giving the full impact or real meaning of the word proper consideration before we use it.

Janice Mobsby's curator insight, February 10, 9:40 AM

Sweet little article here, I enjoyed reading it. I can say, I do not use any of these words..Well, maybe one..Ha! Thanks for sharing!

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How E-mail Is Swallowing Our Lives

How E-mail Is Swallowing Our Lives | Business Brainpower with the Human Touch | Scoop.it

One day several zillion years from now, when aliens from a faraway planet try to make sense of our long-defunct civilization, they’re going to be convinced that e-mail came before the telephone. How else to explain our reliance on something so time-consuming, enervating, and maddeningly inefficient when we could all dispense with our most basic tasks — and coordinate them, for that matter — with a brief phone call?

But that’s not how it happened, of course, and that’s not what we do. Last week, lawyers for Steve Cohen, the CEO of SAC Capital, which was indicted last week,* said their client had failed to notice insider trading within his company because he received 1,000 e-mails per day — and therefore missed a crucial warning missive alerting him that something shady was afoot. How plausible it is that he didn’t know about these shenanigans is highly debatable (okay, it's implausible), but in the abstract, the idea that Cohen couldn’t keep pace with the furious activity in his in-box doesn't feel like a stretch. Even those of us without a Hamptons estate and an estimated net worth of $9.3 billion regard our e-mail in the same way Mickey Mouse viewed that army of brooms and buckets in Fantasia’s "The Sorcerer’s Apprentice": an unstoppable force that will soon drown us.

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From Subject Line To Signature: How to Do Work E-Mail Right

From Subject Line To Signature: How to Do Work E-Mail Right | Business Brainpower with the Human Touch | Scoop.it

Our inboxes at work are flooded with poorly written, unprofessional, ineffective e-mails—and as much as we detest them, most of us are guilty of sending just as many flawed messages as we receive. Here's how to do work e-mail right.


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Productivity Hacks That Successful People Use Every Day

Productivity Hacks That Successful People Use Every Day | Business Brainpower with the Human Touch | Scoop.it

Too many of us get caught up in putting out fires, wasting time on tasks that don’t really matter, and using our time ineffectively and haphazardly. But when you start to think about yourself as a steward of the eight precious work hours you have during the day, your work habits can’t help but become more streamlined and purposeful.

Following are seven hacks that can save you an hour or more each and every day, when applied consistently.

Vicki Kossoff @ The Learning Factor's insight:

If you feel like you’re consistently finding there’s more "work" than there is "day," you’re not alone.

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Christina's curator insight, January 10, 4:51 AM

How to do more in less time

Marcellus Maxximus's curator insight, January 12, 11:21 PM

Now this I read because I would like to know ways to make your days at work more purposful. And with these hacks, you can save hours a day. This can be the difference between good work and great work.

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Workers Spend One-Fourth Of Workday Reading, Responding To Email: Survey

Workers Spend One-Fourth Of Workday Reading, Responding To Email: Survey | Business Brainpower with the Human Touch | Scoop.it
Office workers spend an average of 2.6 hours per day reading and answering emails, according to a survey conducted by McKinsey Global Institute. That adds up to about 27 days per year.


The findings were based on a survey of "knowledge workers," which McKinsey defines as "managers, salespeople, scientists, and others whose jobs consist primarily of interactions—with other employees, customers, and suppliers—and complex decision making based on knowledge and judgement."

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