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Leadership Lessons: A Healthy Corporate Culture Built on Feedback

Leadership Lessons: A Healthy Corporate Culture Built on Feedback | Business Brainpower with the Human Touch | Scoop.it

“Traditional management style may help organizations run efficiently, but it won’t help to unleash the best gifts of every single person in your organization,” asserts Joris Luijke on the Management Innovation eXchange (the MIX).


Luijke is VP of Talent for Atlassian, a $102-million software company based in Sydney, Australia. In his post on the MIX, he cites four methods Atlassian uses to encourage employee expression and autonomy. Sure, there are the typical perks (creativity, risk-taking, healthy conflict) that come with empowered employees. But an atmosphere where employees express themselves helps in other ways, too: On a daily basis, Atlassian execs have the means to assess — and even quantify — how the rank and file feel about senior management and the company’s overall direction. Here’s how:

Vicki Kossoff @ The Learning Factor's insight:

How leaders of mid-sized companies can build in feedback loops that will allow employees to rank and rate the executive team on performance.

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Vicki Kossoff @ The Learning Factor's comment, April 15, 2013 7:02 PM
They are great ideas. Atlassian has had significant growth in Australia and is seen as a real success story. It is good to get some insight into ways they have reached this success.
Peter Francis's curator insight, May 6, 2013 10:37 AM

If only more did it x 

 

Michael Kuhl's curator insight, January 3, 2:24 PM

Great, simple feedback channels that we could use.  Would love to put that survey in place using http://www.typeform.com/ (esp. when they roll out their solution for teams managing surveys).

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Hand Selected Stories To Keep You On The Leading Edge

Hand Selected Stories To Keep You On The Leading Edge | Business Brainpower with the Human Touch | Scoop.it

Let us help you stay connected, educated and networked by filtering some of the most interesting and relevant business content for you. Right here, we become your personal content curator, putting you in touch with the hottest, most interesting and most valuable business resources from around the world.


So you may be asking "Who is The Learning Factor?" Quite simply, we are Asia Pacific's leader in Training Outsourcing. We provide awesome developmental opportunites for people around the world.

 

Each day we aim to deliver an outstanding learning experience to our training participants - services which strengthen skills, enlighten minds and empower the spirits of managers and employees. In turn, we know this will help their employers to prosper and grow and employees will say, "we have great managers in this company and I am going to give 100% to support them and their vision".

 

Make sure you join us on the life-long learning journey. Just click the 'follow' button at the top, right of this page to be kept up with our daily recommendations. 

 

Thank you to everyone for the suggestions. We appreciate your support!

 

Want to learn more about what we do? Visit our website.


Check out Bare Brilliance to learn more about our leading online business training solutions. 

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How To Re-Discover Your Motivation

How To Re-Discover Your Motivation | Business Brainpower with the Human Touch | Scoop.it

Companies spend a lot of time and money trying to motivate their employees.


But when was the last time a mug with your company’s logo or a coffee shop gift card made you truly excited? Real motivation doesn’t come from external rewards--it comes from making some shifts in how you think about your situation, says San Diego, California-based personal empowerment expert Susan Fowler


“Give a whale a fish and it’ll jump as high as you want. Give a pigeon a pellet and it’ll turn 360 degrees. That whole animal behavior theory is what the workplace is built on. We’ve got to get away from that because we’re not pigeons and we’re not whales,” she says.

Vicki Kossoff @ The Learning Factor's insight:

Changing the way you think and adding a few key habits can help you get back the motivation that you lost somewhere along the way.

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Graeme Reid's curator insight, Today, 8:49 PM

Once you make the connection between what you’re doing and how it relates to something that matters to you, you’re going to be more motivated.

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How to Retain Talented Employees

How to Retain Talented Employees | Business Brainpower with the Human Touch | Scoop.it

In 1997 I decided to move my organizations from San Diego to Atlanta. I knew the relocation would mean saying goodbye to some great friends and colleagues on these teams. I wondered: How many would stay in a city they loved and how many would pick up their lives to make the move with the rest of us?


You can imagine my delight when more than 60 people came with us. Though I have always known the importance of hiring the right people, in that moment I realized how special my people were, how committed they were to our vision and how fortunate I was that they wanted to stick with us even when it wasn’t convenient.

Vicki Kossoff @ The Learning Factor's insight:
Your employees are your business, so use these four guiding principles to help you make the right moves to hold on to them.
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70% Of Your Time At Work Is Wasted - How To Change That

70% Of Your Time At Work Is Wasted - How To Change That | Business Brainpower with the Human Touch | Scoop.it

The average tech CEO works about 300 days a year, 14 hours a day. That’s 4,200 hours a year.


The stats for most other tech leaders and startup employees aren’t too far off. It sounds like a lot of time, but for most, it’s not enough. Nearly 30% of that time gets sunk into email. Another third gets spent in meetings--and studies show that half of those hours are completely wasted.

Vicki Kossoff @ The Learning Factor's insight:

Streamline time-sucks, like email, meetings and task-running, to get your time back.

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Jacob M Engel's curator insight, Today, 6:44 AM

According to Dr. Stephen Covey, time wasters (quadrants 3&4) are what bankrupts organizations.

Joy Moore's curator insight, Today, 9:55 PM

Interesting insight into time management with some good tips

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Are You Spending Enough Time With Your Boss?

Are You Spending Enough Time With Your Boss? | Business Brainpower with the Human Touch | Scoop.it

If you only rarely see your boss, it’s time to get on her calendar. A new study claims that spending just the right amount of time with your supervisor might make you happier at work.


A study released Wednesday by leadership training and research company LeadershipIQ found a correlation between time spent with a direct supervisor and employees’ levels of work-related inspiration, engagement and motivation.


Researchers found that those levels peak for workers who spend six hours a week with the boss.


Beyond six hours, benefits decreased for many workers. Mark Murphy, founder and CEO of Leadership IQ, said too much time with a boss can become counterproductive or irritating.

Vicki Kossoff @ The Learning Factor's insight:

A new study claims that spending just the right amount of time with your supervisor might make you happier at work.

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What Leaders Can Learn from Narcissists, Manipulators and Psychopaths

What Leaders Can Learn from Narcissists, Manipulators and Psychopaths | Business Brainpower with the Human Touch | Scoop.it

Sometimes scientific research teaches us things we might not want to know. That happened when organizational psychologists studied West Point cadets to learn what personal qualities were most likely to predict success. The No. 1 answer? Narcissism.


Think Napoleon and Steve Jobs. Narcissists achieve amazing things, usually by putting their needs and desires ahead of everything and everyone else. They'll also go to great lengths to achieve their goals. Most important, they can be great at getting others on board as well.

Vicki Kossoff @ The Learning Factor's insight:

Can dark qualities help you achieve professional success?

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JeanGuillaume Pieyre's curator insight, July 18, 10:11 AM

Interesting!

Ian Berry's curator insight, July 18, 6:17 PM

As the Jungian psychologist Robert Johnson once observed "Gold is in the shadow."

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Three Secrets of Organizational Effectiveness

Three Secrets of Organizational Effectiveness | Business Brainpower with the Human Touch | Scoop.it

When the leaders of a major retail pharmacy chain set out to enhance customer satisfaction, market research told them that the number one determinant would be friendly and courteous service. This meant changing the organizational culture in hundreds of locations—creating an open, welcoming atmosphere where regular customers and employees knew one another’s names, and any question was quickly and cheerfully answered.

Vicki Kossoff @ The Learning Factor's insight:

How the practices of pride builders can help you build a high-performance culture.

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Rick Garza's curator insight, July 18, 9:44 AM

People still buy from people they like.  We spend millions on research to remind us of the Golden Rule, "Treat others they you want them treat you"  Whoever wrote that must be a brilliant individual.  Good advice!

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The 10 Most Endangered Jobs

The 10 Most Endangered Jobs | Business Brainpower with the Human Touch | Scoop.it

A new study released Tuesday by job-search site CareerCast.com, lists the 10 top endangered jobs in the U.S. Using data on 200 jobs from the Bureau of Labor Statistics, CareerCast projected the least promising career paths in terms of future employment growth, income potential and existing unemployment in the job field.

Vicki Kossoff @ The Learning Factor's insight:

Want some job security in the future? Avoid any career involving paper — and that includes newspapers.

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Ivon Prefontaine's curator insight, July 16, 9:32 PM

The list is less interesting than the idea that School is based on a fixed notion of knowledge in curricula. What this means for children is they need to learn transferable skills, aptitudes, and attitudes. Is that what is happening in School? This means making their learning more concrete and in the moment which is what thinkers such as Dewey and Whitehead proposed.

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3 Greatest Myths about Owning a Business

3 Greatest Myths about Owning a Business | Business Brainpower with the Human Touch | Scoop.it

When I was younger I wanted my own business, but I didn’t know how to begin. Should I buy a franchise, join a multi-level marketing company, or start my own business?


I went to seminars, presentations, and sales pitches on selling everything from milk additives to fuel additives, from soap to jewellery.


A lot of the presentations were very high-pressured. They were designed to get you to buy, sign, and commit. It was all about selling the dream of a life of leisure; you could live like a king and enjoy life without hard work. You could be different from the average Joe—no longer serving the man but living the dream.


Having started and run three successful businesses myself and spoken to hundreds of small business owners I can look back over 35 years and say, “Yep, that was definitely a bunch of crap!”


These are the three great myths:

Vicki Kossoff @ The Learning Factor's insight:

When I was younger I wanted my own business, but I didn’t know how to begin. Should I buy a franchise, join a multi-level marketing company, or start my own business?I went to seminars, presentations

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Courtney Rieck's curator insight, July 16, 12:40 AM

It is important to gain as much knowledge about business, both myths and facts, to make sure that I know what are the risks and benefits of having my own business.

Ben Bishop's curator insight, July 16, 8:14 PM

this is truthful reality, nothing is easy in life, only if you work for it! Business are still necessary though in life and if you are able to manage it, it should be an alright way of income, same with any other job!

I have seen this all in action as most businesses in my town have closed down due to hard times! 

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How To Come Back To Work After A Vacation Without Being Miserable

How To Come Back To Work After A Vacation Without Being Miserable | Business Brainpower with the Human Touch | Scoop.it

Vacations are great, but they exact a price. You come back to such a pile of work that you wonder if going away was worthwhile.

The answer is probably yes, but even so, there are ways to make re-entry less traumatic.

1. Plan ahead.

Managing the post-vacation plunge starts before your vacation does. You may be tempted to pile on meetings and projects as soon as you get back to make up for lost time, but a better approach is to stagger the catch-up work over a longer period. At least don’t aim to do it all on the first day. Accept your limitations. A lot of stuff can wait.



Vicki Kossoff @ The Learning Factor's insight:

Work after a long vacation is like Monday on steroids. Here's how to tackle the work that's piled up even your overflowing inbox.

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Five Steps to a Million Dollar Business

Five Steps to a Million Dollar Business | Business Brainpower with the Human Touch | Scoop.it

There are two million small businesses in Australia. All of them started with big dreams. Maybe to grow a business, sell and retire or to buy a yacht and sail around the world, or a holiday home in Noosa for the family.


In the US, only 0.1 per cent of 28 million small businesses have annual incomes of more than $1 million. In Australia, this figure is a little higher. So what are the steps to breaking that magic million?


Having built three successful businesses with no venture capital and grown them to a million dollars within three years, here are my five steps to building a $1 million business.

Vicki Kossoff @ The Learning Factor's insight:

Check out these tips for building a million dollar business.

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Manage Yourself To Become A Great Leader

Manage Yourself To Become A Great Leader | Business Brainpower with the Human Touch | Scoop.it

We live in an age of unprecedented opportunity: If you’ve got ambition and smarts, you can rise to the top of your chosen profession, regardless of where you started out.


But with opportunity comes responsibility. Companies today aren’t managing their employees’ careers; knowledge workers must, effectively, be their own chief executive officers. It’s up to you to carve out your place, to know when to change course, and to keep yourself engaged and productive during a work life that may span some 50 years. To do those things well, you’ll need to cultivate a deep understanding of yourself—not only what your strengths and weaknesses are but also how you learn, how you work with others, what your values are, and where you can make the greatest contribution. Because only when you operate from strengths can you achieve true excellence.

Vicki Kossoff @ The Learning Factor's insight:

Most people think they know what they are good at. They are usually wrong.

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5 Factors to Consider Before Accepting a Job Offer

5 Factors to Consider Before Accepting a Job Offer | Business Brainpower with the Human Touch | Scoop.it

When considering a new job, it is important to ensure the grass will truly be greener on the other side.


While working for a new employer often helps an employee's career, it can also be a detriment. A new study from Spherion Staffing Services revealed that long-term career advancement doesn't always happen by moving from one employer to another, but rather by staying with one company.


Specifically, 63% of workers said that long-term career advancement depends on staying with an employer for a long time. Additionally, 61% of workers today said that changing jobs every few years usually damages a person's long-term career prospects.

Vicki Kossoff @ The Learning Factor's insight:

When considering a new job, it is important to ensure the grass will truly be greener on the other side.

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Edward L Mugits's curator insight, July 13, 8:49 PM

Great Info, and not only accurate, but up to date

Courtney Rieck's curator insight, July 14, 7:36 PM

This was an interesting read, because just over three to four years I will be looking for a job hopefully within the aviation industry and as a pilot. Therefore these five tips I have just read have been a help and I will be able to refer back to them when having interviews and even further down the track when I wish to run and own my own business.

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To Succeed, Be The One Everyone Can Count On

To Succeed, Be The One Everyone Can Count On | Business Brainpower with the Human Touch | Scoop.it

Everyone needs someone in their lives that they can count on, someone to call when there’s no one else to call. And, these days, with radical change and ongoing disruption a constant part of every business, the most valuable people in any company are the ones you can count on in a crisis or a crunch--the "go-to" guys and girls. The people who are there in a pinch and who you naturally tend to run to, not from, when the feces hits the fan.


This isn't part of anyone's job description, and it's not something you can create on the fly. That's why there's no better investment you could possibly make in your career or your future than being the first stop when someone's looking for help, versus the last resort.


The good news is that this is a trait you can develop over time, like any other part of your reputation. If you're truly committed and your efforts are sincere and authentic, you can make it happen. Here's how.

Vicki Kossoff @ The Learning Factor's insight:

Talent is great, hard work is essential, but there's an intangible quality that makes all the difference. Here's how to develop it.

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Is Seven Hours A Night The Optimal Amount Of Sleep

Is Seven Hours A Night The Optimal Amount Of Sleep | Business Brainpower with the Human Touch | Scoop.it

You're probably not getting enough sleep, but you might not be as far off the mark as you think.


Most sleep experts would offer that aiming for between seven to nine hours of snooze time a night is optimal for feeling refreshed and productive the next day. In a new report, however, the Wall Street Journal writes that researchers are closing in on what may just be that magic nightly number--and it's not nine hours, or even eight as once believed.

Vicki Kossoff @ The Learning Factor's insight:

New research zeroes in on the time you should spend snoozing but take it with a dose of skepticism.

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Why You’re Probably Not Enjoying Your Job Very Much

Why You’re Probably Not Enjoying Your Job Very Much | Business Brainpower with the Human Touch | Scoop.it

Almost certainly, you’ve been having a bad time at work. In a perfect world, work should do so much for us: lend us purpose and a sense of achievement, offer us meaning and comradeship. But invariably, something goes wrong: our talents feel like they’re not being recognised, the company seems unfit to sacrifice a life for, the day-to-day tasks are mundane and stressful and many in management are like grown-up versions of playground bullies.

We are readily drawn to blaming ourselves for the mess: we were impulsive in our career choices, we were vain and lazy; we haven’t got the drive of a classmate from university (she now runs an empire). Yet for all the truths that self-condemnation might contain, many of the factors that cause our dreams to run into the sand in fact lie outside of our direct control, in the very structure of employment within the capitalist system. To blame ourselves is to misunderstand the nature of reality.

Vicki Kossoff @ The Learning Factor's insight:

There are a number of factors that can make you unhappy at work. Check these out.

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Something Bizarre Happens to Your Brain When You Don't Get Enough Sleep

Something Bizarre Happens to Your Brain When You Don't Get Enough Sleep | Business Brainpower with the Human Touch | Scoop.it

What did you do last night? Careful — if you didn’t get enough sleep, your brain could be lying to you.


Turns out sleep deprivation can do worse than give you memory loss. It can actually implant false memories in your brain. This discovery comes from a new study published this week in Psychological Science.


“We examined the relationship between self-reported sleep duration and false memories and the effect of 24 hr of total sleep deprivation on susceptibility to false memories,” the researchers wrote. “We found that under certain conditions, sleep deprivation can increase the risk of developing false memories.”

Vicki Kossoff @ The Learning Factor's insight:

Lack of sleep has been linked to plenty of problems.

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Stephan Nothnagel's curator insight, July 21, 6:10 AM

Working late nights to "get ahead" or catch up may well end up being counter productive and even damaging. Rather focus on prioritising better and getting more productive during the day - but make sure you sleep enough.

Ellen Naylor's curator insight, Today, 7:10 PM

My brain feels tired when I don't get enough sleep and I have trouble concentrating. I like to get my 7 hours. 

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How To Build A New Habit

How To Build A New Habit | Business Brainpower with the Human Touch | Scoop.it

According to researchers at Duke University, habits account for about 40 percent of our behaviors on any given day. 


Understanding how to build new habits (and how your current ones work) is essential for making progress in your health, your happiness, and your life in general.


But there can be a lot of information out there and most of it isn’t very simple to digest. To solve this problem and break things down in a very simple manner, I have created this strategy guide for building new habits that actually stick.

Vicki Kossoff @ The Learning Factor's insight:

Understanding how to build new habits is essential for making progress in your health, your happiness, and your life in general. Here are the five principles.

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Graeme Reid's curator insight, July 21, 2:39 AM

Great techniques for building powerful habits.

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What Does The Next Generation Of Women Entrepreneurs Look Like?

What Does The Next Generation Of Women Entrepreneurs Look Like? | Business Brainpower with the Human Touch | Scoop.it

Who are the women in the entrepreneurial community, flying under the radar? she wondered. Who are the role models women are learning from? To answer these questions, Aubert interviewed 100 women entrepreneurs, learning what motivates them, how they define success, the biggest obstacles and challenges they’ve faced, and how they achieve balance.

Vicki Kossoff @ The Learning Factor's insight:

They don't belong to a specific age group, they're in every industry, and their motivation may surprise you.

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Mende Smith's curator insight, July 18, 4:14 PM

I am of this group, alas...motivated to <3

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Never Forget Someone's Name Again With This Memory Trick

Never Forget Someone's Name Again With This Memory Trick | Business Brainpower with the Human Touch | Scoop.it

Sometimes one of the important aspects to career success can be something intangible like how likeable you are.


That vague feeling of goodwill is often determined by how genuine you seem when interacting with others. One of the first steps to showing someone you sincerely care about what they’re saying is remembering what they say--especially their name.


According to a Dale Carnegie training course I took last year, the sweetest sound to anyone’s ear--no matter what language it’s in--is their name. Without nailing down this first step, it can be difficult to move forward in building a genuine professional or personal relationship. Unfortunately, this can be a difficult task since someone else’s name often doesn’t mean anything to us (it’s just another word) so it’s difficult for our brains to remember it.

Vicki Kossoff @ The Learning Factor's insight:

Ever meet someone at a social event and immediately forget their name? Try this technique for understanding and using memory's nature to your advantage

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The 10 Reasons I Ignored Your Resume

The 10 Reasons I Ignored Your Resume | Business Brainpower with the Human Touch | Scoop.it

A lot of people want jobs in marketing, which is great news for those of us currently hiring. However, after a decade of screening, interviewing and onboarding marketers, there are still some mistakes that I constantly see.


Here are examples of some mistakes you should avoid.

Vicki Kossoff @ The Learning Factor's insight:

Job hunting is hard, so don’t make it harder that it has to be. Do yourself a favor and don’t give a company a reason not to hire you before you even get to the interview.

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News Flash: You Still Have to Dress for Success

News Flash: You Still Have to Dress for Success | Business Brainpower with the Human Touch | Scoop.it

I call this the Head & Shoulders rule: Most of the time in business you don't get a second chance to make a first impression. Yet this simple fact of life is by no means as obvious and well-understood as it should be. Since we're talking here about "real life," in which there are no second acts, rehearsals, or do-overs, it's critical to make sure that the first impression people have of you and your business is at least favorable--and, ideally, fabulous.


We're designed by nature to make lightning-fast decisions; it's an outgrowth of our earliest "fight or flight" instincts that were developed for self-preservation (to keep the animals we encountered from eating us).

Vicki Kossoff @ The Learning Factor's insight:

The adage about never getting a second chance to make a first impression remains true. But it's easy to overlook. Here's why you can't afford to ignore it.

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Three Secrets of Organisational Effectiveness

Three Secrets of Organisational Effectiveness | Business Brainpower with the Human Touch | Scoop.it

When the leaders of a major retail pharmacy chain set out to enhance customer satisfaction, market research told them that the number one determinant would be friendly and courteous service. This meant changing the organizational culture in hundreds of locations—creating an open, welcoming atmosphere where regular customers and employees knew one another’s names, and any question was quickly and cheerfully answered.

Vicki Kossoff @ The Learning Factor's insight:

How the practices of pride builders can help you build a high-performance culture.

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BizBenNetwork's curator insight, July 15, 8:37 PM

Great information here

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4 Things You Thought Were True About Managing Millennials

4 Things You Thought Were True About Managing Millennials | Business Brainpower with the Human Touch | Scoop.it

There seems to be an endless fascination with Millennials at work. There are studies, books, articles, blog posts, and white papers — all about what makes them so different from the generations that came before. And as they continue to enter and occupy the workforce, more and more is written about how they behave (or misbehave) at the office.


But are these cries actually true? Is managing them all that different from managing Gen Xers or Baby Boomers? Let’s look at some of the most common claims about Millennials.

Vicki Kossoff @ The Learning Factor's insight:

It is important to know how to manage people who are all different ages.

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What Corporate Climbers Can Teach Us

What Corporate Climbers Can Teach Us | Business Brainpower with the Human Touch | Scoop.it

Every office full of ambitious people has them. And we have all worked with at least one—the co-worker with an inexplicable ability to rise in the ranks.

"How do they do it?" we may ask ourselves or whisper to friends at work. They don't have more experience. They don't seem that brilliant.

But such co-workers may possess a dose of one of the personality traits that psychologists call the "dark triad": manipulativeness, a tendency to influence others for selfish gain; narcissism, a profound self-centeredness; or an antisocial personality, lacking in empathy or concern for others. These traits are well-known for the bad behavior that they can cause when dominant in people's personalities. At milder levels, however, they can actually foster skills that can help people rise through the ranks.

Vicki Kossoff @ The Learning Factor's insight:

Those co-workers with an inexplicable ability to rise in the ranks may possess 'dark' personality traits, such as manipulativeness or narcissism.

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Why Complaining Is Killing Your Reputation At Work